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We want you to feel confident about your order. If something isn't right, we're here to help.
If you need to return an eligible item or have a problem with your order, please contact us first. We'll guide you through the next steps and help make the process as simple as possible.
Contact us before sending an item back. Please include your order number and the reason for the return so we can provide the correct return instructions.
Returned items should be unused, unworn and returned in their original condition and packaging, unless the item arrived damaged or incorrect.
Return shipping costs may be the customer's responsibility depending on the reason for the return. If an item arrives damaged or incorrect, please contact us before returning it so we can review the situation.
Once an eligible return is received and inspected, the refund will be processed to the original payment method. Processing times may vary depending on the payment provider.
We understand how important color matching can be for weddings. Screen settings and lighting can affect how colors appear, so if you are planning a larger wedding-party order, we recommend contacting us for help with color matching before purchasing.
Contact UsPlease contact us as soon as possible with your order number and, where appropriate, clear photos of the item and packaging. We'll review the issue and help you with the next steps.
Contact UsFor complete eligibility requirements, exclusions and return conditions, please review our full Return / Refund Policy.
View Return / Refund PolicyPlease contact us as soon as possible with your order number and, where appropriate, clear photos of the item and packaging. We'll review the issue and help you with the next steps.
Contact UsWe understand how important color matching can be for weddings. Screen settings and lighting can affect how colors appear, so if you are planning a larger wedding-party order, we recommend contacting us for help with color matching before purchasing.
Contact UsContact us before sending an item back. Please include your order number and the reason for the return so we can provide the correct return instructions.
Returned items should be unused, unworn and returned in their original condition and packaging, unless the item arrived damaged or incorrect.
Return shipping costs may be the customer's responsibility depending on the reason for the return. If an item arrives damaged or incorrect, please contact us before returning it so we can review the situation.
Once an eligible return is received and inspected, the refund will be processed to the original payment method. Processing times may vary depending on the payment provider.